Request Account Deletion

Gate City Software, LLC

If you have created an account in one of our mobile applications, you may request that your account and associated data be permanently deleted.

How to Request Deletion

To request deletion of your account and all associated data:

  1. Send an email to [email protected]
  2. Include the subject line: "Account Deletion Request"
  3. In the body of your message, provide the email address used to create your account.
  4. We will verify your request and confirm deletion within 7 business days.

What Data Will Be Deleted

Upon account deletion, the following data will be permanently removed from our systems:

  • Your account credentials (email and authentication data)
  • Any user-generated data (e.g., favorites or preferences)

What Data May Be Retained

We do not retain any personal data after deletion. However, non-identifiable analytics data collected via PostHog may be retained for internal use and cannot be linked to any deleted account.

Additional Information

  • We do not currently offer a way to delete individual pieces of data without deleting the entire account.
  • All data is encrypted in transit using industry-standard HTTPS (SSL/TLS).
  • If you have any questions, contact us at [email protected].

Need Help?

Contact us at: [email protected]